Privacy Policy

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Privacy Policy

Effective Date: 01-01-2025

At Stonetrail Villas, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stonetrailvillas.com or interact with us in person, by phone, or through email.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, identification documents (for reservations or check-in purposes).
• Payment Information: Credit/debit card details (processed securely via third-party providers).
• Technical Information: IP address, browser type, device type, operating system, and browsing behavior (via cookies or analytics tools).
• Booking and Transaction Details: Reservation dates, service preferences, and communication history.
   

2. How We Use Your Information

We use your information to:

• Process and manage bookings or reservations.
• Communicate with you regarding your stay, services, or inquiries.
• Improve our website and services.
• Comply with legal obligations or enforce our terms and policies.
• Send occasional promotional offers or updates (only with your consent).
   

3. Sharing Your Information

• We do not sell or rent your personal information. We may share information with:
• Service providers assisting us in operations (e.g., payment processors, booking platforms).
• Law enforcement if required by law or to protect our legal rights.
   

4. Data Security

• We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

You may:

• Request access to your personal data.
• Ask us to correct or delete your data
• Withdraw consent for marketing communications at any time.
   

6. Cookies and Tracking Technologies

• Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can control cookie preferences through your browser settings.

7. Third-Party Links

• Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

• We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.

9. Contact Us

• If you have any questions or concerns about this policy or how your data is handled, please contact us at:

Stonetrail Villas
Indian bay, Villa

St.Vincent and the Grenadines

VC0100